We take your privacy seriously - here's how we handle your info
What you need to know right off the bat
Look, we get it - nobody really loves reading privacy policies. But we've tried to keep this one straightforward and honest. Bottom line: we collect what we need to give you an amazing stay, we don't sell your data to random companies, and you've got control over your information. If you've got questions after reading through this, just give us a call at (604) 555-8821.
When you book a room or use our services, we're gonna need some details to make everything work smoothly. Here's what we typically collect:
We only collect what we actually need. If something seems excessive or unnecessary, we're probably not asking for it.
We're not hoarding your data just for fun. Everything we collect has a purpose:
Confirming bookings, processing payments, sending you updates about your stay.
Remembering your preferences so we can tailor your next visit to what you like.
Responding to questions, handling special requests, fixing any problems that come up.
Sending special offers, seasonal promotions - but only if you've said it's okay.
Analyzing trends to figure out what's working and what needs work.
Meeting regulatory requirements, keeping records as required by law.
Note: We'll never use your personal info for anything you haven't agreed to or that isn't directly related to your experience with us.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These small files help us remember you and make the site work better:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the site to function - booking forms, login sessions, security features | Session/1 year |
| Performance Cookies | Help us understand how visitors use the site so we can improve it | 2 years |
| Functionality Cookies | Remember your preferences and choices you've made | 1 year |
| Marketing Cookies | Track your visit across websites to show relevant ads (optional) | 6 months |
You're in control. Adjust what cookies we can use:
Most browsers let you control cookies through settings. Just know that blocking some cookies might affect how the site works for you.
We're pretty protective of your info, but sometimes we need to share it with trusted partners to deliver the service you're expecting:
What we DON'T do: We don't sell your personal information to marketing companies, data brokers, or random third parties. That's not how we operate.
Security isn't just a checkbox for us - it's something we take seriously. Here's what we've got in place:
All data transmitted to and from our site is encrypted
Data stored on protected servers with restricted access
Only authorized staff can access your information
We regularly update our security practices, conduct audits, and train our staff on data protection. But let's be real - no system is 100% foolproof. If we ever experience a breach that affects your data, we'll let you know right away and tell you what we're doing about it.
Your part: Keep your login credentials private, use strong passwords, and let us know if you notice anything suspicious with your account.
This is your data, and you've got rights. Here's what you can do:
Request a copy of the personal data we have about you - we'll send it within 30 days.
If something's wrong or outdated, let us know and we'll fix it.
Ask us to remove your information (though we might need to keep some records for legal reasons).
Unsubscribe from promotional emails anytime - there's a link at the bottom of every message.
Get your data in a format you can use elsewhere.
Tell us to stop using your data for certain purposes, like marketing.
To exercise any of these rights, just reach out:
We don't keep your information forever - that'd be weird and unnecessary. Here's our general approach:
Once the retention period's up, we securely delete or anonymize your data. If you request deletion before that, we'll honor it unless we're legally required to keep something.
Our services aren't directed at kids under 13, and we don't knowingly collect their personal information. If you're booking for a family with children, we'll collect info about them only as needed for the reservation (like ages for appropriate room setup).
If we discover we've accidentally collected data from a child under 13 without parental consent, we'll delete it right away. Parents or guardians who think we might have info about their child can contact us at reservations@krythveilnexus.info.
We're based in Vancouver, Canada, but we might work with service providers in other countries. When your data crosses borders, we make sure it's protected according to Canadian privacy standards (PIPEDA).
If you're visiting from the EU, UK, or other regions with specific data protection laws, we'll make sure any transfers comply with those regulations too - through approved mechanisms like standard contractual clauses.
Different countries have different privacy laws. By using our services, you acknowledge that your data might be processed in Canada or other countries where our service providers operate.
Things change - laws evolve, our services expand, technology advances. We might need to update this privacy policy from time to time to reflect those changes.
When we make significant updates, we'll let you know by:
We'd encourage you to check back occasionally to stay informed. Continuing to use our services after we post changes means you're cool with the updated policy.